Furniture Help Scheme

The primary aim of CDFHS is to provide any individual in need with low-cost, affordable items - primarily furniture, but our scope has expanded in recent years to include all types of household items.

We collect free of charge, repair and redistribute items from the County Durham area which would otherwise go into landfill, while also making available thousands of items of furniture and household goods every year to people from the region. We are widely recognised for our positive environmental impact and helped save some 150 tonnes of items from entering the refuse system in the last year alone!


Training & Employment

At County Durham Furniture Help Scheme we believe in giving more to the community and so we provide the chance to learn key skills at our establishment from carpentry through to IT tech.

Whether you volunteer or are here on placement we guarantee that you will leave with valuable experience (that all employers look for) and some new skills to add to your CV. This also includes a one-to-one session with our Training and Employment Coordinator, Steve Mitton, who will craft a tailor made CV for you.


White Goods Project

We, at CDFHS, have realised there is a massive need for white goods and so our White Goods Project has been set in place to take reusable white goods and perform a thorough inspection test and maintenance so that perfectly fine items can be reused by you, the community.

So please don't scrap that old washing machine donate it to us and the help the community today.

Computer Services

Our Computer Services department specialises in computer repairs and maintenance.

Come to us for computer repairs for a very low cost or to buy a pre-built machine for your own personal needs. Also as an added perk of being a volunteer you could walk away with a free PC if you meet the requirements necessary. Any donations of old computers are also welcomed or even any spare parts you may have lying around in a reasonable condition.

Community RePaint

Community RePaint schemes collect reusable, leftover paint and re-distribute it to individuals, families, communities and charities in need, improving the well-being of people and the appearance of places across the UK.

We ask you to come down to the warehouse and have a look at the stock we currently have and pay a small donation for any paint you would like.


Rural Refurb

The project will enable the organisation to refurbish waste goods, primarily furniture items, to provide training and work experience for individuals from rural and economically deprived areas.

Training will include: Stripping of paint, varnish, sanding, minor woodwork, use of tools, general hand skills and repainting and spraying. Individuals would be taken through a full range of activities as part of a structured experience-gaining programme, and their progress documented.

Find out more about the project here >>


The ReBike Scheme has been set in motion thanks to our funders and partners at Local Motion Darlington to help provide and maintain bicycles for the community. This includes helping promote healthier and cleaner alternatives to driving.

As a service we will offer bicycle maintenance for a small donation and also will collect and accept bicycle donations for refurbishment and resale to the community.


Waste & Weeco

CDFHS is well known as a recycler and re-user of household goods. Lesser well known is our commitment to dealing with current UK and European legislation in respect of Waste Electrical Products – WEEE.

By law companies and individuals have a responsibility for its safe disposal. In cooperation with AVC Weeeco in 2012 CDFHS set to acquiring some of the key Environmental accreditation to assist in our developing this activity.

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    Loyalty Cards

    Join our ever growing number of loyalty card holding customers today and receive a whopping 5% discount on all purchases.

    Ask in store for the details today!

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    NE First Credit Union

    From February the 2nd we will be operating on behalf of NE First Credit Union. We are operating as a collection centre. We are gaining the expertise to be able to look at coordinating affordable finance with people's purchases of goods on our premises.

    Credit Union finance / loans are much more affordable than “doorstep” lenders or the supposed high street sellers this is a really great opportunity to give battered finances a break and to secure affordable goods funded by your personally arranged affordable finance – ring Front Office on 01388-721509.

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    New Electricals Here Now!

    We are now stocking a range of NEW WHITEGOODS, included in the range are Montpellier Branded Cookers, Washing Machines and Drying equipment.

    We also have a range of Iceking Freezers, fridges and underbench frideges / freezers for single people or couples. Please contact us for more details – ring Front Office on 01388-721509.

    We are offering prices well below that of the standard retailers and of course combined with Re-used furniture and other items can offer significant savings in these hard pressed times.

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    Community transport scheme

    Are you looking for some quality, reused furniture but unable to travel there easily due to health/disability related problems, lack of transport, etc.?

    Monkey is providing free transport to and from County Durham Furniture Help Scheme, Chilton, to help those who couldn’t otherwise get there.

    This offer is available to both private and social housing tenants in County Durham and there is no obligation to buy anything when you arrive. To arrange a lift contact the Monkey team on 01388 424697 or ring our front office on 01388-721509.

    Find Out More

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    Paypal Donations

    We now have a button on our website so you can donate to us online. Your donations will help us continue to do what we do best. Together, we can continue to serve and help everbody we can.

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    Profound Services

    Do you require crucial work experience and skills that employers desire?

    Have you applied for many vacancies and attended interviews but haven’t gained employment?

    County Durham Furniture Help Scheme and Profound Services are working in Partnership to deliver the Leading Edge Traineeship.

    Read More

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    Need help writing CVs, cover letters, new claims to Job Seeker's Allowance/ Universal Credit, or just general job search guidence and advice?

    Stop by on Thursdays for our job search club and get the help you need. See the contact page for our address.

Recent Updates

The passing of Ray Brown

It is with the deepest regret we announce the sad and untimely death of
Ray Brown (Managing Director of the County Durham Furniture Help Scheme
– CDFHS). This occurred December 26th late evening at his home in Newton
Aycliffe surrounded by his loving family, following a hard fight against a
short and cruel illness. Ray was a loving Husband who was very passionate
about family, life and CDFHS and is a great loss to those that knew him. R.I.P.


Ray Brown's funeral will be held on Thurday 5th January and CDFHS will be closed as a mark of respect for the day. If you would like to help support another worthy charity, you can visit the Macmillan Cancer Support website below.


We are delighted to announce a direct outcome of our Open Day held at the CDFHS units December 5th.

New Walk CIC based in Stockton on Tees, have agreed to place an order for the New Wardrobe, drawer and bedside unit sets. This is valued at £20K and is to be delivered on a phased schedule to the accommodation that New Walk are refurbishing for their tenants in Stockton and Middlesbrough.

New Walk CIC provide specialist support and accommodation for individuals who may have chronic substance or other issues, chaotic lifestyles and face homelessness and discrimination.

New Walk CIC is a Community Interest Company, Registered with the Homes & Communities Agency as a not-for-profit registered provider of Social Housing, which specialise in providing intensively managed supported accommodation to vulnerable people in the Teesside area. Our objective is to work with, and signpost to, local support agencies to reduce chaotic situations within our client group by providing a stable, safe place to life and to ultimately build the skills to maintain a tenancy in the Private Rented Sector. Read More


Thank you for supporting us on the day and all through out the year.

I would also like to extend a thanks to the amazing staff of the CDFHS for their organisation and the marvellous food put out.

Open day is well underway.

Stop on by and snatch up some great bargains!


A picture of us and our team ready to start the open day!



CDFHS on Chilton Industrial Estate is growing its range of NEW AND reused furniture and whitegoods. We have developed and implemented a painting and decorating service and a multi-disciplined team of handy people. We include general works, electrical installs of appliances, basic electrical work, Master Locksmith, garden clearing, fence repairing, rubbish clearance and much more.

The refurbishment work on Chilton industrial estate is now complete carried out by Durham County Council. This will improve the buildings outlook, light levels and customer experience.

We apologise for the unsightly scaffolding and internal safety measures such as debris netting and signage. This was essential in keeping our customers safe over the period that the works were expected to take. We now note the total transformation of our exterior and a significant impact on day to day light levels and some element of insulation and increases in security and overall appearance.

Many thanks to the Council teams involved who worked hard with us as tenants to minimise disruption.

We are delighted to announce our Open Day 2016, we wish to update friends, partners, customers, supporters and the many businesses, training providers and other voluntary and statutory partners that work with us. We want to use today to thank all of you on behalf of the Staff and Board of Trustees of the CDFHS. Please join us for a warm drink, or a bite to eat. Have a look around and ask as many questions as you like.

My team of staff that I am immensely proud of and that has remained loyal and steadily grown in stature and confidence will be on hand through the day. I would like you all to get to know them, not just Lee or myself as “front people”.

There is also a chance to meet a Trustee or two and other people and organisations – NETWORKING IS A VERY POWERFUL TOOL.

Over the year we have been involved with National Lottery – Big Potential Programme, this in a nutshell joined us up with Numbers for Good. N4G are Investment Intermediaries and conducted with the Big Potential funding win an Investment readiness programme. This has been ongoing quietly (some say not) in the background over 2016.

We are really thrilled with an outcome involving Social Investment from Northstar Ventures of £750,000. This is to buy our own property following development of our Estates Strategy here at CDFHS led by Trustee Julian Capell.

All was going swimmingly, we identified and made a sound offer to the building’s owner based on a competent valuation, identifying immediate remedial repairs and building remodelling. We also noted and were about to embark on necessary structural repairs as well.

We were then treated to a piece of shameful treatment and what in the “bad old days” was called “gazumping”. The property owner advised us he wanted a further £50,000. This being a particular brand of funding and restricted in terms could not be agreed to by CDFHS. We were unceremoniously dumped anyway. We have endured the abortive costs of a significant piece of development work done for no result.

However we have to proceed and in to 2017 CDFHS will work further with Property professionals to identify and procure suitable premises in County Durham.

Back to the business in hand and the better news for today.

We have also introduced a customer loyalty scheme, one of the first in our sector in the North East. To start with this was by invitation to customers and the loyalty cards are tied to our business system (our recently custom written and sophisticated Inventory and Tracking system) and we will be giving discounts. Please note that we will be making special offers and laying on promotional days such as today, and as they appear special offers, email newsletters and access to other promotions.

We wish to advise that we have now added “entry level” brand new washing machines, cookers and fridge freezers to our range. They are competitively priced, coming with a 2 year warranty make excellent value for money. Initial customer feedback has been very positive. We are delighted to display a small fraction of the range now available to the CDFHS today here at Chilton.

There are all of our facilities open today and staff on hand to talk over any matter that could help us develop projects and joint working together over the course of the soon to be upon us 2017.

Thank you for coming over to see us or taking the time to read this information.

CDFHS at Chilton will be open as usual weekdays 9.00am to 4.00pm we may occasionally close for essential works but on Saturdays only.

To arrange collections of unwanted or surplus furniture and white goods free of charge or to confirm any of our ongoing works or promotions please call 01388-721509.

Opening Times

We are only closed on Sundays and holidays so please pay us a visit!

Monday - Friday
9:00am - 4:00pm

10:30am - 3:00pm

Cash-Based Donations

We operate as a cash based charity, which means that when you want to donate or select something from our stock, we are only able to accept cash.