Furniture Help Scheme

The primary aim of CDFHS is to provide any individual in need with low-cost, affordable items - primarily furniture, but our scope has expanded in recent years to include all types of household items.

We collect free of charge, repair and redistribute items from the County Durham area which would otherwise go into landfill, while also making available thousands of items of furniture and household goods every year to people from the region. We are widely recognised for our positive environmental impact and helped save some 150 tonnes of items from entering the refuse system in the last year alone!


Training & Employment

At County Durham Furniture Help Scheme we believe in giving more to the community and so we provide the chance to learn key skills at our establishment from carpentry through to IT tech.

Whether you volunteer or are here on placement we guarantee that you will leave with valuable experience (that all employers look for) and some new skills to add to your CV. This also includes a one-to-one session with our Training and Employment Coordinator, Steve Mitton, who will craft a tailor made CV for you.


White Goods Project

We, at CDFHS, have realised there is a massive need for white goods and so our White Goods Project has been set in place to take reusable white goods and perform a thorough inspection test and maintenance so that perfectly fine items can be reused by you, the community.

So please don't scrap that old washing machine donate it to us and the help the community today.

Computer Services

Our Computer Services department specialises in computer repairs and maintenance.

Come to us for computer repairs for a very low cost or to buy a pre-built machine for your own personal needs. Also as an added perk of being a volunteer you could walk away with a free PC if you meet the requirements necessary. Any donations of old computers are also welcomed or even any spare parts you may have lying around in a reasonable condition.

Community RePaint

Community RePaint schemes collect reusable, leftover paint and re-distribute it to individuals, families, communities and charities in need, improving the well-being of people and the appearance of places across the UK.

We ask you to come down to the warehouse and have a look at the stock we currently have and pay a small donation for any paint you would like.


Rural Refurb

The project will enable the organisation to refurbish waste goods, primarily furniture items, to provide training and work experience for individuals from rural and economically deprived areas.

Training will include: Stripping of paint, varnish, sanding, minor woodwork, use of tools, general hand skills and repainting and spraying. Individuals would be taken through a full range of activities as part of a structured experience-gaining programme, and their progress documented.

Find out more about the project here >>


The ReBike Scheme has been set in motion thanks to our funders and partners at Local Motion Darlington to help provide and maintain bicycles for the community. This includes helping promote healthier and cleaner alternatives to driving.

As a service we will offer bicycle maintenance for a small donation and also will collect and accept bicycle donations for refurbishment and resale to the community.


Waste & Weeco

CDFHS is well known as a recycler and re-user of household goods. Lesser well known is our commitment to dealing with current UK and European legislation in respect of Waste Electrical Products – WEEE.

By law companies and individuals have a responsibility for its safe disposal. In cooperation with AVC Weeeco in 2012 CDFHS set to acquiring some of the key Environmental accreditation to assist in our developing this activity.

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    NE First Credit Union

    From February the 2nd we will be operating on behalf of NE First Credit Union. We are operating as a collection centre. We are gaining the expertise to be able to look at coordinating affordable finance with peoples purchases of goods on our premises.

    Credit Union finance / loans are much more affordable than “doorstep” lenders or the supposed high street sellers this is a really great opportune ity to give battered finances a break and to secure affordable goods funded by your personally arranged affordable finance – ring Front Office on 01388-721509.

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    New Electricals Here Now!

    We are now stocking a range of NEW WHITEGOODS, included in the range are Montpellier Branded Cookers, Washing Machines and Drying equipment.

    We also have a range of Iceking Freezers, fridges and underbench frideges / freezers for single people or couples. Please contact us for more details – ring Front Office on 01388-721509.

    We are offering prices well below that of the standard retailers and of course combined with Re-used furniture and other items can offer significant savings in these hard pressed times.

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    Community transport scheme

    Are you looking for some quality, reused furniture but unable to travel there easily due to health/disability related problems, lack of transport, etc.?

    Monkey is providing free transport to and from County Durham Furniture Help Scheme, Chilton, to help those who couldn’t otherwise get there.

    This offer is available to both private and social housing tenants in County Durham and there is no obligation to buy anything when you arrive. To arrange a lift contact the Monkey team on 01388 424697 or ring our front office on 01388-721509.

    Find Out More

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    PalPay Donations

    We now have a button on our website so you can donate to us online. Your donations will help us continue to do what we do best. Together, we can continue to serve and help everbody we can.

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    Profound Services

    Do you require crucial work experience and skills that employers desire?

    Have you applied for many vacancies and attended interviews but haven’t gained employment?

    County Durham Furniture Help Scheme and Profound Services are working in Partnership to deliver the Leading Edge Traineeship.

    Read More

Recent Updates

Hi, it is with the greatest of pleasure that I am continuing the development work of the CDFHS as its CEO over the summer. We have exciting news.

In pursuance of our Estate Strategy we have further consolidated and enhanced the effectiveness of the premises that the CDFHS currently inhabit by acquired an additional warehouse building – Unit 22 taking us to near 18,100 sq ft of floorspace.

We also followed the success of our pop up shop in Chester Le Street with a general facelift in the public areas of CDFHS. This shop exercise had proved that presenting a more welcoming image and stocking of new products such as beds and some electricals increases the benefit to our customers by an enhanced buying experience but still on an affordable basis and to that end we have a small but growing range of new beds (single and double of British manufacture) in place at our Chilton base.

In terms of our People Resources we have completed the first round of training of our frontline staff in working as a collection point for NE First Credit Union and look to continuing this excellent partnership and offering further ways to acquire affordable goods from us whilst saving for future intentions.

We want to provide the best possible image to our customers and valuable partners and supporters that we have across the County, The Trustees of the CDFHS it will be noticed have changed and Chris Palmer is taking a well-deserved retirement and leaving us to get on with developing his vision. We will advise details of our strengthened and pro-active board as this develops over the summer.

CDFHS is also providing amongst its services a full bespoke house clean of vacated properties, along with minor works such as lock fitting, and general joinery, low level plumbing and simple electrical works

Opening Times

We only close on Sunday and holidays so please come down to the warehouse!

Monday - Friday
9:00am - 4:00pm

10:30am - 3:00pm

Cash-Based Donations

We operate as a cash based charity, which means that when you want to donate or select something from our stock, we are only able to accept cash.

Application Form

CDFHS Training Leaflet

WEEE Certification

CDFHS Statistics

CDFHS Leaflet

Bike Scheme Leaflet

Contact Information

Our Warehouse

Unit 19 & 20, Avenue 3, Chilton Industrial Estate                                          Phone: 01388 721509
County Durham, DL17 0PB                                                                                    Email:

Volunteer at CDFHS

Download our application form and bring it to us here at CDFHS for a guaranteed interview.


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